(Download a Word File of this document: http://dns.org.uk/events/IntroductiontoAI.doc)
Middlesex University Innovations presents:
Tuesday 20th November 2001, 10.00 – 4.30
Lee Valley Technopark
§ Learn what Appreciative Inquiry (AI) is, how it works and how to use AI in your own organisation or consulting practice.
§ Learn why AI wins awards, and why British Airways, McDonalds, BP AMOCO, BT and others use AI for positive business transformation.
§ Build personal expertise through real-time practice of AI.
Appreciative Inquiry is a powerful new vehicle for introducing and accelerating positive change. Through collaborative inquiry and a connection to the ‘positive core’ of a company’s strengths, organisations, teams, and individuals can unleash the energy and creative imagination necessary to spark powerful innovations and build positive, desirable futures.
It has been described as “Organisational Development’s philosopher’s stone” and “the most important advance in action research in the past decade”.
Developed by David Cooperrider, Diana Whitney, Suresh Srivastava and others at Case-Western Reserve University in the last 12 years, AI is an award winning revolution in organisational development. AI avoids the negative effects of 'social deficit' labelling, and 'problem solving' – AI's social constructive approach affirms the 'heliotropic principle' – we grow towards what we set our attention on.
This event will give an introduction to AI's participative model that draws out the 'positive core' of experiences through 'Appreciative Interviews'. AI works for coaching and mentoring, teaming and leadership, customer care, mergers, and 'bottom-up' strategic change. AI ranges from two minutes between two people, to a company-wide program with a 4-day 'AI Summit' to launch new initiatives.
"Appreciative Inquiry is revolutionising the field of Organisational Development."
– Robert Quinn, Professor of Management, University of Michigan
"AI gets much better results than seeking out and solving problems. We often concentrate enormous resources on solving problems. But when used continually over a long time, this approach leads to a negative culture … or to a slip into a paralysing sense of hopelessness. Don't get me wrong. I'm not advocating mindless happy talk. AI is a complex science designed to make things better. We can't ignore problems—we just need to approach them from the other side." – Tom White, president GTE Telephone Operations
"We introduced the concept of AI into our Breakthrough Leadership Program at Roadway curriculum in 2000. Our senior managers have been so enthusiastic… everyone is focused on what's possible. The output has been amazing and provides a great map to desirable outcomes." – Cindy Frick, President and COO, Roadway Express Ltd
"AI is a process that gets you moving up the success spiral rather than down the failure one and has a motivating effect helping achieve self fulfilment rather than getting into doom & gloom syndrome." – Rob Treeby, health, safety and environment manager, BP Amoco
"The organisational treadmill of problem-based change is grinding to a halt. Massive layoffs and dotcom collapses show the old ways don't work in an emerging knowledge culture. Leaders and managers are recognising that problem-based approaches are no longer the way to sustain, mobilise, and inspire people to business revolution. So what does it take to set in motion an unstoppable tipping-point, an epidemic of positive change?"
– First International AI Conference Brochure
"Appreciative Inquiry is the philosophy that is allowing us to engage the hearts, mind and souls of our people—all of our people. Only when we do that will we achieve breakthrough performance." – Cindy Frick, HR director, Roadway Express Ltd
"Watch out Dilbert. Your view of corporations as hotbeds of meaningless work and chronic alienation may hold centre stage for now, but an alternative view that finds the glass half full, not half empty, is gaining followers daily. Eventually it will replace your terminally cynical take on the world. One thing's for sure: Dilbert's method to search for and highlight the most hilariously counterproductive workplace behaviour and the times when workers are most dispirited—is neatly reversed through the method of 'Appreciative Inquiry'"
– Eric Ramy, Human Resource Executive Magazine
More info: A 23 page booklet on AI is at http://dns.org.uk/papers/AppreciativeInquiry.doc
Middlesex University Innovations
INTRODUCTION TO APPRECIATIVE INQUIRY
Please complete this form and return by email, fax or post.
Post: Roger Mahon
Middlesex University Innovations
Lee Valley Technopark
London N17 9LN
Fax: (44) 020 8880 4775
Tel: (44) 020 8880 4955 / 4776
Dr/Mr/ Ms/Other (please specify)*:
I would like to attend the “Introduction to Appreciative Inquiry” Seminar on 20th November
Standard rate: £75 + VAT (=£88.12)
Non-profit organisations; sole traders: £50 + VAT (= £58.75)
Please invoice me at the above address
Cheque enclosed (payable to MU Ventures Ltd)
I cannot attend the event but would like to be kept informed of future AI events.
1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of a booking not being accepted the total amount will be refunded
2. Payment must be received in full prior to the course.
3. All speakers are correct at the time of printing, but are subject to variation without notice
4. If the delegate cancels after the booking has been accepted, the delegate will be liable to following cancellation charges:
· Cancellations notified over 10 days prior to the event will not incur a cancellation fee
· For cancellations received less than 10 days prior to the event the full delegate rate must be paid and no refunds will be available.
All bookings submitted by email, fax, or over the telephone are subject to these booking conditions
All cancellations must be received in writing
Middlesex University Innovations will not be liable for circumstances beyond their control which lead to the cancellation or variation of the programme
All bookings, whether UK or overseas will be charged UK VAT at the prevailing rate at the time of booking
Date: Signature :
Venue Details – Lee Valley Technopark
Lee Valley Technopark is only 2 min walk from Tottenham Hale tube and train
station (Victoria Line or main line trains from Liverpool Street). Once out
of the station cross the road to reach BP petrol station. Ashley Road will
be on your right just before the BP. Technopark is a red building and is
clearly signposted. Go to the nearest block.
The reception staff will direct you to the Conference Room.
If you are driving the best way to us is via North Circular Road A406. Turn
Southbound onto A1055 toward Tottenham Hale. Drive along and look for the
right turning into Burdock Road which will lead you straight into Ashley
Road. If you get as far as Tottenham Hale station you have passed the
turning. Please note that parking around the Technopark is limited and we
cannot guarantee you a parking space.
Hope to see you there…